01Illustrative
Install Moxettle
Business website
Website setup
Moxettle front desk
Added to your site
Set up your business details and approved FAQs, allow your website, then install the chat embed.
AI FRONT DESK FOR SERVICE BUSINESSES
An AI front desk for service businesses.
Visitors get business-approved answers through website chat while your team is busy or closed. With appointment setup enabled, they can request a time for your review; it is not a confirmed booking.
For service and appointment-based businesses, including gyms, fitness studios, and salons.
Website chat, not phone answering
Your team stays in control.
When an approved FAQ matches
AI selects a matching approved FAQ or saved business profile fact. FAQ answers stay verbatim; profile facts use a fixed label.
When no FAQ matches
Visitors see your configured contact details. Questions and approved replies are saved to your business inbox; visitors may share a name and email or request a follow-up.
The Moxettle flow
From your website to owner review.
Illustrative product flow with fictional sample details, not screenshots or live controls. Website chat answers common questions when your team is busy or away. Appointment requests are a separate, setup-dependent option and stay pending until the business owner reviews them.
- 02Illustrative
Customer asks
Website chatAre first visits available?
A visitor asks through website chat, even when staff are busy or the business is closed.
- 03Illustrative
Moxettle answers
Example approved answerFirst visits are available by appointment.
AI selects a matching approved FAQ or profile fact; it returns only that saved value. Otherwise, the visitor sees configured contact details.
- 04Illustrative
Customer requests appointment
Sample appointment request- Appointment type
- First visit
- Preferred time
- Wed · 6:30 PM
Fictional sample details
If appointment requests are enabled, the visitor sends contact details and a preferred time. This does not book an appointment.
- 05Illustrative
Business reviews request
Your Moxettle dashboardAppointment request
Fictional visitor · First visit
Pending · needs review
The request appears as pending in the business owner’s Moxettle dashboard for manual review.
Illustrative examples
See a fictional gym or salon example.
Choose a fictional business to see a sample approved answer and pending appointment request. This selector changes the illustration only; it does not submit a request or make a booking.
Select an illustrative example
Customer question and appointment request
Website chat
Northline Gym
Visitor asks
What should I know before my first visit?
Example approved FAQ answer
First visits are available by appointment. Please bring clean indoor training shoes.
Visitor is interested
A first visit sounds good. Could I come Wednesday, October 7 at 6:30 PM?
Appointment request
Request details shared
This fictional visitor chose one of the appointment types you offer. The preferred time is a request, not an appointment.
- Visitor
- Alex Example
- Request
- First visit
- Preferred time
- Wednesday, October 7 · 6:30 PM
Your Moxettle dashboard · illustrative
Pending · needs review
You review the request in your Moxettle dashboard before deciding whether to accept it. A request is not a confirmed appointment.
Illustrative example only · fictional businesses, visitors, dates, and approved FAQ wording. Selecting an example changes this sample only; it does not submit an appointment request.
Fictional gym and salon examples
Answers stay within what you approve.
These sample businesses and FAQ answers are fictional. They are examples, not customer stories or Moxettle screenshots.
Fictional gym example
A first-visit question
Visitor asks: “What should I know before my first visit?”
Example approved FAQ: “First visits are available by appointment. Please bring clean indoor training shoes.”
Fictional salon example
A consultation question
Visitor asks: “Do you offer consultations before a color appointment?”
Example approved FAQ: “A consultation is available before a color appointment. Please send a request and our team will review it.”
The wording is a sample for a fictional salon, not a real business policy.
Target pricing
A managed service, plainly priced.
Exact pricing depends on your business and setup requirements. Request a demo to discuss what your front desk needs.
One-time setup
$150–400
Monthly service
$200–500/month
Common questions
Know what to expect.
Available now — website chat. Not available today — phone answering.
Moxettle’s customer-facing product is an embedded website chat. With business setup complete, visitors can use it when staff are busy or the business is closed. Moxettle does not answer phone calls. The phone and email links on this page are visitor-initiated contact options only.
Available now — approved business facts, FAQs, and contact fallback.
AI can select a clearly matching FAQ or business profile fact your business saved. FAQ answers are shown verbatim; profile facts use a fixed label with the saved value. If nothing clearly matches or selection fails, the chat shows that business’s configured contact details.
Available now — what information does chat collect?
Each website chat question and the approved or fallback reply are saved in that business’s Moxettle inbox. Visitors can optionally share their name and email for follow-up, or request a handoff. The owner can review those details and mark a requested handoff handled. Chat remains available without sharing contact details.
Requires business setup — where do appointment requests go?
A submitted request is saved as PENDING in that business owner’s Moxettle dashboard. The owner must review it and accept or decline it. Submitting a request does not confirm an appointment, and pending requests do not reserve a time.
Requires business setup — how are suggested times determined?
Suggested times use the business’s configured weekly hours, time zone, service duration, and confirmed Moxettle bookings. There is no connected external calendar or live third-party availability check. Setup also needs a business profile and contact details, approved FAQs, enabled booking settings, services, any intake fields, an allowed website origin, and the embed installed on a site that permits the script and API connections.
Not available today — does Moxettle send information to other systems?
Conversation, optional lead, handoff, and appointment-request records appear in the Moxettle dashboard. The current workflow does not send them to an external calendar, CRM, or other business system. A handoff request is visible to the business owner; it does not trigger an email, text, or staff assignment.
Available now — what does Request a Demo do?
This form sends a contact request to the Moxettle team so you can ask to see a demo. It does not schedule a demo automatically, and it is separate from an appointment request submitted by a visitor to a business using Moxettle.
Longer-term direction — which channels and booking features are still ahead?
Website chat, optional name-and-email capture, owner-visible follow-up requests, and manually reviewed appointment requests are available after setup. Phone answering, other messaging channels, external calendars, real-time availability, automatic booking confirmation, and automatic transfer to other systems are not available today.
Request a demo
Let’s see if Moxettle fits your front desk.
Tell us your business name and type, and what you would like to see in a Moxettle demo.
Tell us about your business
Ask the Moxettle team to show you the product. This form requests a demo; it does not schedule one automatically.
Prefer to contact Moxettle directly?